One Beacon Street
Suite 1320
Boston, MA 02108

T 617.598.6700
F 617.720.5092


One Richmond Sq.
Suite 165W
Providence, RI 02906
T 401.454.0400
F 401.454.0404

November 22, 2013

Nursing Home Providers: Changes to the Nurse Aide Registry Verification Process and the Nursing Home Statement of Deficiency/Plan of Correction Process


The state of Massachusetts will begin requiring nursing homes to submit Nurse Aide Registry verifications and statements of deficiency through the Department of Public Health’s new web-based tools.

On-Line Nurse Aide Registry - Main Points:
• The on-line Nurse Aide Registry will make information on the certification of aides available to facilities, aides and the public on the same website that is currently used to check the status of licensed nurses and nursing homes.
• Each nursing home will also have its own account for verification associated with employment.
• Nurse aides will receive a new certification number for the Nurse Aide Registry database when they renew their certifications.
• DPH will send each current user of the automated phone system a letter containing a unique username and password for the new system.

Electronic Plans of Correction (ePOC) - Main Points:
• Some time after 1 January, CMS will require all states to provide nursing homes with an electronic statement of deficiency for each nursing home survey and complaint.
• In order to obtain its statement of deficiency (SOD), a representative of the facility must have access to the ePOC program. Access to this system is obtained through CMS.
• Once ePOC is in use, DPH will no longer be mailing SOD’s to nursing homes.
• Nursing homes will be required to submit their POC to DPH using ePOC.

Nursing homes will need to obtain access to the applications for the two new programs in the next few weeks.

About the Author

Andrew Levine

Andrew Levine is the senior partner overseeing the firm’s Health Law Regulatory practice. He provides regulatory guidance, business and corporate legal services, as well as strategic advice to healthcare clients. You can find him on LinkedIn.


Health Law



Research Misconduct


This website presents general information about Summit Health Law Partners and is not intended as legal advice nor should you consider it as such. You should not act upon this information without seeking professional counsel.

Please note that contacting Summit Health Law Partners by email, telephone or facsimile will not establish an attorney-client relationship, obligate us to act as your attorney or impose an obligation on either the law firm or the receiving lawyer to keep the transmitted information confidential. Completion of Summit Health Law Partners' new client intake protocol, including without limitation the firm’s conflicts checking process and an engagement letter, is necessary to establish an attorney-client relationship. Absent a current attorney-client relationship with Summit Health Law Partners, any information or documents communicated or transmitted by you to Summit Health Law Partners will not be treated as confidential, secret or protected in any way. If you are not a current client of Summit Health Law Partners, please do not send any confidential information to us through this website or otherwise concerning any potential or actual legal matter you have. Before providing any confidential information to us, you must obtain permission to do so from one of the firm’s lawyers. By clicking "Accept," you acknowledge that we have no obligation to maintain the confidentiality of any information you submit to us unless we already represent you or unless we have agreed to receive limited confidential material/information from you as a prospective client.

If you would like to discuss becoming a client, please contact one of our attorneys to arrange for a meeting or telephone conference. If you wish to disclose confidential information to a lawyer in the firm before an attorney-client relationship is established, the protections that the law firm will provide to such information from a prospective client should be discussed with the firm attorney before such information is submitted. Thank you for your interest in Summit Health Law Partners.